Shipping and delivery

Whether accessories, a small aquarium or a large terrarium: we ship your order as a parcel or on a pallet depending on its size, weight and composition. You will see the total shipping costs at checkout after entering your delivery address and before completing the order.

On this page you will find our base prices as well as information on multiple orders, international and island surcharges.

Shipping at a glance

  • Parcel shipping: from €11, depending on the product.
  • Pallet shipping: from €99 for the first pallet, depending on size.
  • Multiple items: accessories that can be packed together and reduced prices for additional parcels can lower shipping costs.
  • Delivery areas: EU countries with the restrictions listed below; surcharges apply to international deliveries. Monaco is delivered exclusively by parcel.
  • No shipping: to Switzerland, Great Britain and Norway.

Parcel shipping for aquariums and terrariums

Which shipping method is suitable for your tank depends on several factors, including its dimensions, weight and glass thickness. The following overview shows the base prices.

Aquariums shipped by parcel
Tank Base price
Photo and nano tanks up to 40 × 25 × 25 cm €11
A second small tank, if it can be shipped in the same box additional €5.50
Aquariums up to 80 cm long and 40 cm high, up to approx. 11.5 kg and with less than 6 mm glass thickness €15
Heavier aquariums up to 25 kg as well as tanks with 6 mm glass thickness or more, provided parcel shipping is possible €29
Long, narrow table tanks shipped by parcel €29

For small aquariums, we can pack two suitable tanks together in one box. Larger or heavier tanks will be shipped on a pallet if necessary; the pallet pricing structure further down applies in this case.

Tank size Base price
Up to 25 × 25 × 40 cm €11
Up to 30 × 30 × 50 cm €15
Up to 30 × 30 × 60 cm as well as 60 × 30 × 30 cm €29

To protect the glass, we pack each terrarium in its own box.

Ordering multiple tanks

For multiple aquariums or terrariums shipped by parcel, reduced prices apply to additional parcels. The most expensive parcel is charged first at the full base price. This discount does not apply to small tanks with a base price of €11 and a second small tank in the same box for an additional €5.50.

The following examples show the total shipping costs for multiple parcels in the same price category.

Number of parcels Base price €15 per parcel Base price €29 per parcel
1 €15.00 €29.00
2 €27.00 €52.00
3 €36.50 €71.00
4 €46.00 €90.00
5 €55.50 €99.00 on a small pallet

If the calculated parcel costs reach €99, we switch to a small pallet for €99, provided the order fits on it. For an aquarium ordered additionally after this, our pricing structure provides for switching to a large pallet for €119. Size-related pallet prices and possible surcharges must also be taken into account.

Accessories and aluminum products

Some accessories can be shipped together with an aquarium at no additional shipping cost. You will find the requirements in the table.

Item Base price and conditions
Matching cover in a set with an aquarium No additional shipping costs, one cover per aquarium
Cover individually or additionally €11, each additional cover €3
Thermal mat Individually €11; together with an aquarium at no additional shipping cost
Natural products Without aquarium €11; together with an aquarium at no additional shipping cost
Connectors €11 for all connectors together in one small parcel
Filter pads without aquarium €11, each additional filter pad €1
Filter pads together with an aquarium No additional shipping costs, if they fit in the aquarium. Pads up to 5 cm thick may be rolled up.
Custom-made aquarium stands €19 for all stands together
Base exclusively made of aluminum €19 for up to 150 cm in length and 25 kg in weight
Aluminum profiles up to approx. 11.5 kg €15; for more than 2 m in length, pallet shipping
Aluminum profiles over approx. 11.5 kg up to 25 kg €29; for more than 2 m in length, pallet shipping

We ship aluminum profiles over 2 m in length on a small pallet. Bases with a wooden or glass top are always shipped on a pallet; the base price is determined by the following pallet pricing structure.

Freight shipping on a pallet

We ship large, long or heavy tanks on a pallet. The base prices for the first pallet are determined by the size of your goods.

Size and shipping class First pallet
Small pallet for aquariums up to 80 cm in length or terrariums up to 100 cm in length €99
Large pallet for aquariums over 80 cm or terrariums over 100 cm in length, each up to 130 cm €119
Longest side over 130 to 150 cm €139
Longest side over 150 to 200 cm €159
Longest side over 200 to 250 cm €229
Longest side over 250 to 300 cm €299

Each additional pallet required costs €89 at the base price. For international deliveries, the respective international surcharge also applies to each additional pallet.

How many tanks fit on a pallet

The following information is for guidance. How many tanks can be shipped together depends on their dimensions and glass thickness.

  • Aquariums up to 130 cm in length: with 4 mm glass approx. 30 tanks, with 5 or 6 mm glass approx. 14 tanks and from 8 mm glass approx. 8 tanks per pallet.
  • Aquariums from 131 to 200 cm in length: a maximum of three tanks per pallet.
  • Aquariums over 200 cm in length: one separate pallet per tank.
  • Terrariums up to 100 cm in length: two terrariums per pallet.
  • Terrariums over 100 cm in length: one separate pallet per terrarium.

International deliveries

We deliver to the EU. For international deliveries, a surcharge depending on the delivery country and weight is added to the base price. The total shipping costs are displayed at checkout after you enter your address.

For each additional pallet, the international surcharge is calculated again.

  • Parcel shipping only: to Malta, Greece, Monaco and Cyprus. Pallet shipping is not possible to these countries.
  • No delivery: to Switzerland, Great Britain and Norway.

Surcharges for German islands

The following surcharges apply to deliveries to German islands, for example the North Sea Islands:

  • Parcel shipping: an additional €17.85.
  • Pallet shipping: an additional 30%.

The surcharge is determined by your delivery postal code. It is taken into account in the shipping costs at checkout.

Special sizes and shipping questions

Our regular shipping calculation covers goods up to 3 m in length. For larger items or special shipping requests, please contact us before placing your order.

Even if no suitable shipping method is displayed at checkout for your delivery address, please contact us before completing the order. We will check the shipping options and the costs for your order.

Email: alfred.tonner@terra-natur.eu
Telephone: +49 152 36826155